President and CEO of Garuda Indonesia Emirsyah Satar said that winning the “The World’s Best Economy Class” award this year was the result of hard work and commitment from all Garuda Indonesia employees to deliver the best service to the customer. The survey, carried out since July 2012 till June 2013, targeted more than 200 domestic and leading world airlines and measured 38 aspects about the airline’s products and services. The awards were presented by CEO of Skytrax, Edward Plaisted to President and CEO of Garuda Indonesia, Emirsyah Satar in the Hall de la Cocarde, Musee de l’Air et de l’Espace (Air & Space Museum), Paris, France.īoth awards were given to Garuda based on a global customer satisfaction survey conducted by Skytrax of 18 million passengers from 100 different countries between July 2011 and June 2012. “The World’s Best Economy Class” and “The World’s Best Economy Class Seats” awards presentation took place during the biggest air show in the world – the Paris Air Show 2013.

In addition to being voted “The World’s Best Economy Class”, Garuda Indonesia was also named “The World’s Best Economy Class Seats” by Skytrax at the same event. This achievement was a result of Garuda Indonesia’s ongoing service improvement programmes. Last year, Garuda Indonesia was ranked the fourth place in “The Top Five Economy Class Airline”, after Singapore Airlines, Qatar Airways, and Asiana Airlines. PARIS, France, 18 June 2013 - In line with its continuous service improvement and on-going business transformation through the “Quantum Leap 2011-2015” programme, Garuda Indonesia’s performance is increasingly being recognised at international level.Īfter winning the title “The World’s Best Regional Airline” in 2012, Garuda Indonesia was named “The World’s Best Economy Class” by Skytrax – a London-based global airline review and ranking consultancy, last Tuesday, 18 June 2013. Award presented by CEO of Skytrax, Edward Plaisted to President and CEO of Garuda Indonesia, Emirsyah Satar

Upper deck boeing 777 garuda